Connector Information Notification

Admins can choose to receive an email notification about connector status for agentless applications as well as agent-based applications. Click here to learn more about configuring email notifications recipients.

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Admins do not receive alerts for disabled connectors.

Connector Unavailability

If a connector is unavailable to serve agentless or agent-based applications for at least 5 minutes, the admin receives an email notification with suggested steps for resolution and a link to relevant documentation.

For agentless applications:

1048

For agent-based applications:

1048

Restored Connector Availability

If a connector becomes available again to serve agentless or agent-based applications for at least 5 minutes, the admin receives an email notification.

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Connector Retention and Removal Policy

If a connector remains disconnected for 30 days (no heartbeat or active connection), it will be scheduled for removal. The connector will be automatically purged from the back end within the following 60 days, for a total of 90 days of inactivity before deletion. If the connector is needed again after removal, it must be redeployed.

For agentless applications:

1048

For agent-based applications:

1048

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