Connecting to a Remote Desktop
From the User Portal you can connect to a remote desktop (RDP). Connection options will vary based on the policy/profile assigned to you.
Connecting to a Remote Desktop
- In the User Portal, click on the name of the red Remote Desktop
to which you wish to connect. - Select whether the RDP will open as a web page in your browser, or choose to download an RDP launcher file to launch a native RDP.
Open Web RDP in your browser
Once you select to open a web RDP in your browser, you will be prompted for the Windows credentials you use to log into the desktop.
Download an RDP launcher file
Click to download an RDP launcher file. Double click to open the file in your RDP client. After you launch the file you will be prompted for the Windows credentials you use to log into the desktop.
NoteBrowser-based RDP sessions treat "${...}" in a credential as a placeholder, not as literal characters. If a predefined password contains "${", followed by letters, digits, or underscores, followed by "}" the login fails with the error message Wrong credentials, please try again.
Recommended – Change the password on the target machine to one that doesn't contain "${...}".
If you can't change it, in the predefined credentials, type one extra $ before each ${. For example, Ab$${x}12! becomes Ab$$${x}12!.Alternative – Users can connect with their native RDP client through the HPE Networking SSE agent instead of the browser.
If you use the Remember me option the portal discards the saved credentials after a failed login and prompts you again. Re-enter your password using one of the options above.
Updated about 23 hours ago